THE PURPOSE OF THIS PRIVACY POLICY
Rembourrages Experts Amobi respects the privacy of visitors to its website and acknowledges your need for the protection and appropriate management of the information you share. The privacy policy describes the ways in which information that may be used to identify individuals (“personal information”) is used by the website (the “Users”), how this information may be collected, recorded, and used by Rembourrages Experts Amobi. This privacy policy is thus integrated into the terms of use of the website Rembourrages Experts Amobi.
The purpose of this privacy policy is to inform users of our website about the personal data we collect as well as the following information, where applicable:
RESPONSIBLE FOR ACCESS TO DOCUMENTS AND PROTECTION OF PERSONAL INFORMATION
The person responsible for the protection of personal information, as such, is also responsible for ensuring compliance with this policy. The contact details of the person responsible for the protection of personal information are found at the end of this policy.
APPLICABLE LAWS
This policy complies with the laws set out in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). Rembourrages Experts Amobi adheres to the principles of fair information processing it collects, uses, discloses, or retains in the course of its activities.
CONSENT
Users agree that by using our site, they consent to:
- The terms set forth in this privacy policy;
- The collection, use, and retention of data listed in this policy;
- When you visit and use our site, we may automatically collect and store the following information:
- IP address;
- Location;
- Hardware and software details;
- Links clicked by a user while using the site;
- Content the user views on the site;
- Data collected non-automatically.
We may also collect the following data when you perform certain functions on our site:
- First name and last name
- Phone number
This data is collected when you fill out an information form for scheduling appointments.
Please note that we only collect data that helps us achieve the objective stated in this privacy policy. We will not collect additional data without informing you beforehand.
HOW WE WILL USE PERSONAL DATA
The personal data collected on our site will be used only for the purposes specified in this policy or indicated on the relevant pages of our site. We do not use your data beyond what we disclose. The data we collect automatically is used for improving user experience, advertising preferences, and marketing profiling.
WITH WHOM WE SHARE PERSONAL DATA
Employees
We may disclose to any member of our organization user data that he reasonably needs to achieve the objectives set out in this policy.
Third parties
We will only share your personal information with third parties who have a business relationship with our company and who agree to treat your data with the same level of confidentiality and respect as we do. These third parties may include service partners, technology solution providers, and professionals engaged to help us provide our services.
It is important to note that we will never sell your personal information to third parties. Any data communication will be limited to what is necessary to achieve the purposes for which this data was collected. We will also ensure that the third parties with whom we share data have implemented appropriate security measures to protect this information against unauthorized access or misuse.
In the event that we are required to share personal information under a legal obligation or regulatory requirement, we will comply with the appropriate procedures to protect your rights and privacy.
We make every effort to ensure that any data sharing is done within the limits of Law 25 and in compliance with your rights regarding the protection of personal information. If you have any questions or concerns about the sharing of your data, please feel free to contact us via the contact information provided in our Privacy Policy.
We may share user data with third-party partners only to help us achieve the objectives set out in this policy. Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given objective.
OTHER DISCLOSURES
We are committed to not selling or sharing your data with third parties.
HOW LONG WE STORE PERSONAL DATA
User data will be retained for a period of 6 months after the last communication. We will ensure that users are notified if their data is retained longer than this duration.
HOW WE PROTECT YOUR PERSONAL DATA
The personal information we collect is stored in a secure computer environment.
We ensure the security of your confidential information by integrating appropriate technologies according to the best practices at the time of collection.
While we take all reasonable precautions to ensure that our user data is secure and users are protected, there is still a risk of harm. The internet as a whole can sometimes be insecure, and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.
YOUR RIGHTS AS A USER
As a user, and under Law 25, you have the right to access, correct, delete, and object to the processing of your personal information. If you make this decision, it may result in us being unable to provide you with all the services we offer.
HOW TO MODIFY, DELETE, OR CHALLENGE COLLECTED DATA
If you wish for your information to be deleted or modified in any way, please contact our data protection officer:
info@r-e-a.ca
COOKIE POLICY
A cookie is a small file stored on a user’s hard drive by the website. Its purpose is to collect data about the user’s browsing habits. These cookies do not allow the collection of personal information about the visitor. You can set your browser to block cookies at any time. However, this action may deprive you of certain functions offered on the website.
We use the following type of cookies on our site:
ANALYTICAL COOKIES
Using cookies, Google Analytics collects information about your browsing on this site, which is stored on servers located, in particular, in the United States. Google may disclose this information to third parties in case of legal obligation or when these third parties process the data on its behalf.
The information collected by the tool includes, for example, the pages you visit, the date, time, duration, and frequency of your visits, as well as the links you click on. The type of operating system of your computer as well as the language used, the name of your internet service provider, and your geographical location (region) are also part of the information collected. Your IP address is also collected, but it is anonymized (truncated) to ensure the confidentiality of the information about you. Anonymizing an IP address prevents the identification of a user through it.
Google uses the information collected only to produce statistics and reports on navigation on this site, which allows the government to improve its electronic service delivery. Google will never correlate the information collected on this site with any other data it holds.
If you wish, you can prevent Google from recording information about your browsing by installing the browser add-on to disable Google Analytics on your computer. This link will open in a new window. This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with using our site.
MODIFICATIONS
This privacy policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure they are informed of any updates. If necessary, we may inform users by email of changes to this policy.
Under the new Law modernizing legislative provisions on the protection of personal information (the “Law 25”), which comes into effect on September 22, 2022, we are pleased to appoint Ms. Nadia Richard Gilbert as the responsible person for the protection of personal information of our clients. Ms. Richard-Gilbert will be responsible for, among other things:
- Ensuring compliance with and implementation of Law 25;
- Keeping the register of personal information communications and the register of privacy incidents up to date;
- Receiving complaints concerning the protection of personal information, except those concerning her, and dealing with them;
- Being consulted when assessing the risk of harm to a person whose personal information is involved in a privacy incident;
- Being notified in the event of a privacy incident occurring at a delegate or service contract executor;
- Responding to requests for disclosure or rectification.
Contact details of the person responsible for the protection of Information at Rembourrages Experts Amobi
Name: Nadia Richard-Gilbert
Title: Administrative Director
Phone: 819-762-2703 ext. 221
Address: 775, boul.de l’Université, Rouyn-Noranda QC, J9X 7C5
Email: nadia.gilbert@r-e-a.ca
Last updated: March 07, 2024